International SOS

Emory University has contracted with a company called International SOS to provide worldwide medical and security assistance and evacuation services for all study abroad participants.  The services provided by International SOS range from telephone advice and referrals to full-scale evacuation by private air ambulance. The International SOS network of multilingual specialists operates 24 hours a day, 365 days a year from International SOS Alarm Centers around the world.

Contact Telephone: 1-215-942-8478

As an Emory student, your International SOS membership, protects you against a variety of difficulties that could arise while you are abroad. The International SOS program is designed to supplement the policies, procedures, and support staff that Emory already has in place.  You may login directly to access the system. Whenever you are traveling or living abroad, you can access up-to-date reports on more than 170 countries worldwide on health issues, medical care, and vaccination requirements via the International SOS website--your home page for travel health and safety information.

It is important to understand that, although International SOS will offer our students travel, medical, and security advice and services, as well as on-line access to information which many insurance companies do not offer, International SOS is NOT health insurance. Emory University continues to require all students attending our programs to maintain health insurance coverage that meets the standards set forth by Emory University's Student Health Service and to make certain that their policies cover them while abroad. Emory College Study Abroad also provides a study abroad insurance plan that is meant to be supplemental to a student's primary insurance plan.

In addition, there may be services that are not covered by the ISOS program for which Emory will seek reimbursement from you, such as emergency cash and medical care. If necessary, Emory University will authorize advance payment for these costs, but it will be necessary for you to work with your insurance company or others to reimburse Emory when you return.

Please be aware that some of International SOS's services carry additional charges. These services have been marked so that you are aware of them. Should you request a service which has an additional charge, International SOS will inform you in advance and will require a credit card number in order to activate the service. Also, be aware that any event occurring when an expatriate student is within the territory of his/her home country or, in the case of U.S. citizens, within the territory of the United States, is not covered.